Versand

At Lucvento, we are committed to providing fast and reliable shipping for all your orders, ensuring you can enjoy your pieces as soon as possible.

1. Processing Time Orders are processed and prepared for shipping within 1 to 2 business days after payment validation. Once your package is handed over to the carrier, Lucvento will send you a confirmation email including your personal tracking number.

2. Delivery Times Estimated delivery times (from the date of shipment) are as follows:

• European Union: 5 to 10 business days.

• International (USA, NZ, SA, etc.): 7 to 15 business days.

Please note: These times are estimates. Lucvento is not responsible for delays caused by external factors (customs, carrier strikes, or holidays).

3. Shipping Costs Worldwide Shipping is FREE. We believe in transparency. There are no hidden fees at checkout. We ship all our premium jewelry to your doorstep at no extra cost, regardless of your location.

4. Issues & Support In case of non-delivery or a damaged package, please contact Lucvento customer service immediately with your order number. We will work directly with the carrier to resolve the issue as quickly as possible.

Contact Information Lucvento Chemin de Gabardie 31200 Toulouse, FR